zs888 Privacy Policy

1Introduction

This Privacy Policy applies to all users of the zs888 platform, accessible at zs888.fun ("the Platform"). zs888 ("we", "us", "our") is the operator of this gaming platform and is responsible for the personal data it processes. We are committed to handling your personal information with care and transparency.

When you register an account, deposit funds, place bets, play games, or simply browse the Platform, we may collect certain personal data about you. This policy explains exactly what we collect, why we collect it, how we protect it, and what your rights are in relation to it.

This Privacy Policy should be read alongside the Terms and Conditions. By registering and using the Platform, you confirm that you have read and understood this policy. If you have any questions about how your data is handled, contact the support team at any time.

2Data We Collect

zs888 collects personal data in the following situations: when you register an account, when you make deposits or withdrawals, when you contact support, when you use Platform features, and automatically as you browse and use the Platform.

Registration Data

When you create an account, we ask for basic information to verify your identity and set up your account:

• Full name as it appears on your CNIC
• Date of birth (to verify you are 18 or older)
• Mobile number or email address
• Username and password (password stored in encrypted form)
• City and country of residence

Verification Data

Before processing your first withdrawal, we carry out identity verification. At this stage we may request a copy of your CNIC or other government-issued identity document. This is a standard process to prevent fraud and confirm that the account belongs to the registered individual.

Transaction Data

Every deposit, withdrawal, and payment method you use generates transaction records. These include the amount, date and time, payment channel (e.g. JazzCash, Easypaisa, Raast, bank transfer, or card), and transaction status. We retain these records for operational and record-keeping purposes.

Activity Data

We log activity on your account including games played, bets placed, sessions started and ended, bonuses claimed, and any communications with support. This data helps us operate the Platform, detect suspicious activity, and improve the overall experience.

Technical Data

When you access the Platform, we automatically collect certain technical information:

• IP address and approximate location (country/city level)
• Device type, browser, and operating system
• Pages visited and time spent on each page
• Referring website or source

This data is used for security monitoring, fraud detection, and improving Platform performance. It is not used to identify individual users outside of security and fraud contexts.

3How We Use Your Data

zs888 uses the personal data it collects for specific, legitimate purposes. We do not use your data for purposes beyond what is described here without informing you first.

Account Management

Your registration details are used to create and manage your account, verify your identity when required, and ensure that your account is used only by you. This includes processing your login, maintaining your account balance, and managing your VIP tier and bonus eligibility.

Payment Processing

Transaction data and payment method details are used to process deposits and withdrawals in PKR. We share the minimum necessary payment information with our payment processing partners — JazzCash, Easypaisa, Raast, and banking partners — strictly to complete your transactions.

Security and Fraud Prevention

Technical data, IP addresses, and account activity logs are used to detect and prevent fraud, money laundering, and other prohibited conduct. If our security systems detect unusual activity on your account, we may temporarily restrict access while the situation is investigated.

Customer Support

When you contact support, we use your account information and the details you provide in your message to respond to your query, resolve disputes, and keep a record of the interaction for quality and training purposes.

Platform Improvement

Aggregated, anonymised usage data helps us understand how players interact with the Platform — which games are most popular, where users encounter difficulties, and how the betting section performs. This data does not identify individual users and is used purely to improve the Platform experience.

Legal and Compliance Obligations

In certain situations, we are required to process or retain data to meet legal obligations, including record-keeping requirements and responding to legitimate requests from law enforcement or regulatory bodies. We will only disclose personal data in these circumstances to the extent legally required.

4Sharing Your Data

zs888 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Personal data is shared only in the following limited circumstances:

Service Providers

We work with third-party service providers who help us operate the Platform. These include payment processors, identity verification services, cloud hosting providers, and customer support platforms. These providers access your data only to the extent necessary to perform their specific function and are contractually bound to keep your data confidential and use it only for the agreed purpose.

Game Software Providers

The games available on zs888 are supplied by third-party software providers. When you play a game, the game provider's software processes your in-game activity. Your account identifier may be shared with the game provider for the purpose of running the game and recording its outcome. Game providers do not receive your full personal profile.

Legal Obligations

zs888 may disclose personal data when legally required to do so — for example, in response to a valid order from a law enforcement authority or court. We will take reasonable steps to notify you before complying with such a request unless we are legally prevented from doing so.

Business Transfers

In the event that zs888's business operations are transferred, sold, or restructured, your personal data may be transferred as part of that process. If this occurs, you will be notified and the acquiring party will be bound by this Privacy Policy or an equivalent standard of protection.

5Payment Data

All deposits and withdrawals on zs888 are processed in PKR. The Platform supports JazzCash, Easypaisa, Raast, bank transfer, and debit or credit card payments. Each of these payment channels is operated by a third-party payment provider subject to their own privacy and security policies.

When you initiate a payment, the transaction details you provide — such as your JazzCash number or bank account — are shared with the relevant payment provider to complete the transfer. zs888 does not store your full payment credentials. We retain a transaction reference, the amount, the payment channel, and the outcome for record-keeping and dispute resolution purposes.

Payment providers process your data under their own terms and privacy policies. zs888 selects payment partners that maintain appropriate security standards. If you have concerns about how a specific payment provider handles your data, we recommend reviewing their own privacy documentation.

6Cookies

zs888 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help the Platform remember your preferences, keep you logged in, and collect usage data for security and improvement purposes.

Types of Cookies Used

• Essential cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that help detect fraudulent activity. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and previously used payment methods. These improve your experience but are not strictly essential.
• Analytics cookies: Collect aggregated, anonymised information about how users interact with the Platform — which pages are visited most, where users drop off, and how features are used. This data is used to improve the Platform.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect your ability to use the Platform — you may not be able to stay logged in or access all features. Blocking analytics or functional cookies will not prevent you from using the Platform but may reduce personalisation.

7Data Retention

zs888 retains your personal data for as long as your account is active, and for a defined period after account closure to meet legal and operational record-keeping needs. The specific retention period depends on the type of data and the purpose for which it was collected.

• Account registration data is retained for the duration of your account and for a set period after closure.
• Transaction records — including deposit and withdrawal history — may be retained for several years to satisfy financial record-keeping obligations.
• Support communication records are retained for a reasonable period for dispute resolution and quality assurance.
• Technical logs, including IP address records, are retained for a shorter period unless they are associated with a security investigation.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you request account closure, we will begin the deletion process for data that is no longer needed, while retaining records that we are legally obligated to keep.

8Your Rights

You have the following rights in relation to the personal data zs888 holds about you. To exercise any of these rights, contact support with your account details and a description of your request. We will respond as promptly as possible.

9Minors

zs888 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If you are under 18, you must not register or attempt to use the Platform.

If zs888 discovers or is informed that an account belongs to a person under the age of 18, that account will be closed immediately. Any data collected in relation to that account will be deleted, and any funds held in the account will be handled in accordance with the procedures set out in the Terms and Conditions.

If you believe a minor has registered on the Platform, please contact support immediately so the matter can be addressed without delay. More information on protecting young people from gambling harm is available on the Responsible Gaming page.

10Security

zs888 takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction.

Technical Measures

• Data in transit is encrypted using industry-standard SSL/TLS protocols.
• Sensitive data at rest, including identity documents and financial records, is stored with encryption.
• Passwords are stored in hashed, salted form — we do not store readable password text.
• Access to personal data within the Platform is restricted to authorised personnel on a need-to-know basis.

Your Responsibilities

While we take significant steps to protect your data on our end, the security of your account also depends on you. Use a strong, unique password for your zs888 account. Do not share your login credentials with anyone. Log out properly when using shared or public devices. If you notice any unusual activity on your account, contact support immediately and change your password.

zs888 cannot guarantee absolute security against all possible threats. In the event of a data breach that is likely to affect your rights, we will take appropriate steps to contain the breach and inform affected users as required.

11Policy Changes

zs888 may update this Privacy Policy from time to time as the Platform evolves, as our data practices change, or as required by applicable law. When updates are made, the revised policy will be published on this page with an updated "Last updated" date.

For significant changes — particularly those that affect how your data is used or your rights in relation to it — we will notify registered users via their registered mobile number or email address, or through an in-Platform message, before the changes take effect.

Your continued use of the Platform after an updated Privacy Policy is published constitutes your acceptance of the changes. If you do not agree with a revised policy, you should stop using the Platform and contact support to close your account.

12Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way zs888 handles your personal data, please get in touch with our support team. We are committed to responding to privacy-related queries promptly and transparently.

Support is available seven days a week. When contacting us about a data or privacy matter, please include your registered account username or mobile number so we can locate your account and respond accurately. For requests to access, correct, or delete your data, please also briefly describe what you are asking for.

For queries related to responsible gaming or self-exclusion, visit the Responsible Gaming page for dedicated guidance and contact options.